FAQ
Pro Tow Auto Recovery services Perth and its surrounding regions. Whether you’re in the heart of the city or in a more remote area, we have a fleet ready to reach you. We also cover a range of suburbs and rural areas. Our goal is to be as accessible as possible, so no matter where you are in our coverage area, we’ll be there to assist with quick and efficient towing or roadside help.
We specialize in towing all kinds of vehicles, including standard cars, trucks, motorcycles, and even heavy-duty machinery like construction equipment. Whether you’re a motorist in need of assistance with a sedan or a business requiring transportation for larger vehicles, we have the equipment and expertise to safely handle the job. Our diverse fleet of tow trucks is designed to accommodate various towing needs, ensuring your vehicle is transported securely.
Yes, Pro Tow Auto Recovery operates 24 hours a day, 7 days a week. We understand that breakdowns, accidents, and other emergencies don’t follow a schedule, which is why our team is always on standby to assist you, no matter the time of day or night. When you call us, you can count on prompt, reliable service, whether you need towing at midnight or roadside assistance during a holiday.
Our response time depends on your location and the current traffic conditions, but we aim to get to you as quickly as possible. In most cases, we arrive within 30-60 minutes. We prioritize emergency situations, such as accidents and breakdowns, to ensure your safety. If you’re in a less urgent situation, we will still work hard to provide timely service and keep you informed of our estimated arrival.
If you’ve been involved in an accident, your safety is the top priority. First, move to a safe location if possible and call emergency services for medical or police assistance. Once you’re safe and authorities have been contacted, give Pro Tow Auto Recovery a call. We’ll quickly dispatch a tow truck to your location, handling the safe transport of your vehicle to your preferred repair shop or location. We’ll also guide you through the next steps to make the process easier.
Yes, we can tow your vehicle to any destination of your choosing. Whether it’s your home, a local mechanic, or a specialized repair facility, we’ll make sure your vehicle reaches its destination safely. We offer both short-distance and long-distance towing services, depending on your needs. If you’re unsure of where to take your vehicle, we can also provide recommendations based on your situation.
At Pro Tow Auto Recovery, we strive to make the payment process as convenient as possible. We accept all major credit and debit cards, including Visa, MasterCard, and American Express, as well as cash payments. If you require an invoice for business or insurance purposes, we’re happy to provide one. If you have any special payment requests or questions, feel free to discuss them with our team when you schedule your service.
Absolutely. In addition to towing, we offer a range of roadside assistance services for common problems like flat tires, dead batteries, and empty fuel tanks. If your car breaks down, but doesn’t need to be towed, we can jump-start your battery, change your tire, or deliver fuel to get you back on the road. Our team is equipped with the tools and expertise to handle most minor roadside repairs quickly and efficiently.
Yes, Pro Tow Auto Recovery is fully insured, meaning your vehicle is covered while it’s in our care. We understand the trust you place in us when requesting towing or roadside services, and we take every precaution to ensure your vehicle is handled with the utmost care. Our insurance provides an extra layer of protection for your peace of mind, whether it’s a simple tow or an accident recovery.
The cost of towing depends on several factors, including the distance towed, the type of vehicle, and the specific service required. We offer competitive rates and provide clear pricing before we start the job, so you’re never caught off guard by hidden fees. For an exact quote, give us a call, and we’ll assess your situation and provide a fair estimate based on your towing needs.